To request support for any technology issue it is recommended that you email help@kingphilipregional.on.spiceworks.com or login to the technology web interface.
PLEASE NOTE THAT THE WEB INTERFACE IS ONLY ACCESSIBLE FROM WITHIN THE KING PHILIP DOMAIN.
When emailing techhelp please include a subject line and DO NOT use RE: or FW:
Include a full explanation in the body of your message along with your room number and school.
We are expecting our Chromebooks to arrive within the next week, and distribution to occur immediately upon arrival.
Every KP student will be given a KP device, that they will be expected to use in the building. They will need to bring the device home every day, and make sure to have it charged for the following day.
We will be distributing the devices during the school day. We do need all parents who have not already done so, to fill out the device acceptance form, and either accept or decline the device protection plan.
A device acceptance form, along with an optional device protection plan, must be signed VIA FamilyID. One form must be completed for each child. The form will ask you to choose whether or not you want the Device Protection Plan, you must sign off on the form twice regardless of your choice, the first is to accept/decline the Device Protection Plan, the second is accept the device terms.
Below are some valuable resources for getting started with your new ClearTouch board.
The first set of links are videos showing you different ways that you can use the board, I do recommend watching them in order.
Below that you will find a link to the ClearTouch downloads page. There are several useful tools on this page that you are free to download and try, however, the important one we need EVERYONE to download and install is the Collage app. I have included a direct link for that as well, please download and install this app as soon as possible.
To change your login password for either Windows or Google:
Directions for sending a class email
To access messages you have sent from IC:
To fill a 0 for missing grades:
Expand the assignment and choose fill scores\comments
Next, click the check box, enter a 0 and change the dropdown to empty then hit fill at the bottom.
If you would like to manually enter a grade that is different from what the student has earned.
Click in the “Percent” box under Posted section and enter the new value
The letter grade will change automatically.
Please note, you must change the percent. Changing the letter grade will only change the letter shown in the portal and report card, and will not change the actual grade, which impacts the final grade.
When the window opens, you will see “Post” under the “In Progress” tab, above “Grade”
If you do not see this section, you will need to expand the “Grade Tools” to see it.
In the next box, click “OK” at the bottom
It will tell you grades will be posted when you hit save, click “OK”
To fill a comment to the whole class, click “Fill” above “Rpt Crd Comments” (do this before going back and setting individual comments)
For individual comments, click the “CC” to enter a canned comment
Click the comment or comments then hit “Save” at the bottom.
You MUST hit Save in the top left to finish submitting grades:
Now repeat for each class.
When the window opens, you will see “Post” under the “In Progress” tab, above “Grade”
If you do not see this section, you will need to expand the “Grade Tools” to see it.
In the next box, click “OK” at the bottom
It will tell you grades will be posted when you hit save, click “OK”
To fill a comment to the whole class, click “Fill” above “Rpt Crd Comments” (do this before going back and setting individual comments)
For individual comments, click the “CC” to enter a canned comment
Click the comment or comments then hit “Save” at the bottom.
You MUST hit Save in the top left to finish submitting grades:
Now repeat for each class.
